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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back....
...Mrs Lorraine Lovell
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart....
...Michael Fellows
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Unit has arrived.
But slow delivery....
...Richard Pearson - Above
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Excellent service from initial enquiry through to speedy delivery. Thank you....
...Darren Plowman-Read
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech...
...Cookertech
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Order very easy. Item received fast and on time. Thank you...
...Mrs L M Parker
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Excellent service and communication regarding order.Prices better than any other quoted...
...Steve Fallowfield
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment....
...Anne Pritchard
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites...
...J Nedly
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