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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Excellent advice, followed by very quick delivery. ... ...Val Robson
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!... ...Leandi Roelofse
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Excellent service... ...Ian Ashford
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Thank you I received my order Monday 31 October as notified.
I hope thiis lasts longer than the original bracket which broke a week out of guarantee. I think there must have been a fault and the chrome must have covered up the fault in the casting.
Thanks again for excellent service.... ...Keith Wright
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Item arrived quickly and very pleased and would most certainly order from My Tub again.... ...lee richards
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Very good service as always... ...Mr.K. Goodland
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So far excellent - going to collect coals from Plumbs just hoping can find the place!... ...Mrs A Cam
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Great delivery thanks... ...Peter Horsfall
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ... ...Alasdair Fisher
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more reviews... |
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