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Great item at a great price, Delivery time could be improved....
...Roger Bushnell
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
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...Peter Robinson
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again....
...Stressfree-it
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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Order received promptly. Customer service excellent....
...Susan Broadbent
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!...
...Robert Gilmurray
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...
...Ian Smith
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
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...Andy
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Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with. ...
...Ronald Shore-Marston
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