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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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All good recived promptly thank you I will use again ... ...Richard McELroy
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.... ...SUZANNE ENGLISH
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.... ...Richard C Shirley
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ... ...MR STEVE TOMLIN
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parts arrived as ordered on the day promised what more is there to say... ...john hall
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.... ...Allan Hacking
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob... ...Rob Linden
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones.... ...Ian Christopher Jones
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I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.... ...Vivien Murphy
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more reviews... |
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