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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...
...Gillian Need
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards...
...BARRY LONG
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A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again!...
...Darren Emmerton
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GREAT TO DEAL WITH...
...EDDIE FISHER
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back...
...NAHEEM QUASIM
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there....
...Aykhan Mammadov
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much....
...Roy King - na
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Good quick service, nicely packed and very good communication.
Many thanks, derek
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...derek hall
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