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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
... ...Michael Leonard
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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
... ...Mr Raymond Kitching
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Very prompt and efficient service... ...Geoffrey Bloodworth
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS... ...Tan Nam Seng - NS Tan
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN... ...Rob Poulton
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Very pleased with the proffessional service we received for our order. We were informed regualary as to the situation of the delivery and the 3 items were all received on the same date as advised. Would all ways use My Tub in the furture.
Frank Dove... ...Frank Dove
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In time. In budget. Many thanks.... ...Sergey Danilov
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with.... ...Glenys Brearley
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