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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others. ... ...Lucy Giles-Townsend
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service.... ...ta Moira Tonna Designs
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Arrived on time. No problems.... ...David Hamilton
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Order arrived within stated time - Good service!... ...Dave Sanders - Dartington Crystal Torrington Ltd
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Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so...... ...Ricardo Meakin
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.... ...Ray Riley
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Great service will use again
... ...John Carruthers
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Fantastic service, next day delivery, very satisfied.... ...Marian House Nursing Home
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It has been a pleasure to order with Mytub. Delivery was very good... ...C S Building and Design
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more reviews... |
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