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First rate service, no complaints or adverse comments...
...JAMES FLATT
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again....
...windridge Coatings
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Everything really good thank you, very good service and help....
...Rob Rydings
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad....
...Mr Mark Shaw
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again....
...june chalmers
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Easy to use, efficient and speedy delivery. Thankyou ...
...Robert Collins - Lower Sutton Farm
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service...
...Wendy Moore
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them....
...Mrs Chapman
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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