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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub.... ...John Pattison
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub.... ...Jenny Ball
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1.... ...Paul Gibson
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again... ...terry fox
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.... ...Carol Winder
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Excellent service, thank you, will use again.... ...Grace Sturman - Country Cast Baths Limited
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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB... ...David Buxton
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Excellent service and good communication. Product available same day and very competitive.... ...Richard Yates
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Fast delivery, good price and communication. Will recommend. Thanks... ...Matthew Adams
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more reviews... |
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