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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.... ...Vigo Software Ltd
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As always, excellent service and prices.... ...John Cruickshank
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you... ...Mark Topliff
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend.... ...Ian Tyerman
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great service... ...ksk plg
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ... ...Josie Hobson - NSG Exports Ltd
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Great service prompt. No hassle. Would use again thanks ... ...Paul Edwards
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.... ...John Godfrey
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ... ...John Barnes - J Barnes P
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more reviews... |
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