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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.... ...Paul Darnes
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Fast, efficient service, and good communication. Communication is important. Thank you.... ...M Lalbeharry
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ... ...Mrs Susan Smith - Luxtimeuk
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again.... ...M Roberts
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.... ...Peter Mounty
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First class professional service with regular updates and prompt delivery. Well done to My Tub.... ...Leonard Boesinger
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Good price and delivered as promised Thank You... ...Tony Lloyd
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub... ...David Mcmullon
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service.... ...Barry Coleman
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