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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Hi
Sink arrived this morning as you promised.
Thank you.
Yours faithfully
Simon Moncaster
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
Clevedon
Bristol
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...Simon Moncaster
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again....
...Matthew Coxall
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done...
...Paul Nash
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks...
...Dr Nick Webb
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Order arrived promptly. Thanks....
...Alex Anderson
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!...
...Philip Gould
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...
...Josie Hobson - NSG Exports Ltd
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards...
...Kenneth Bamford
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