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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...
...Margaret Struthers
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ...
...Ms English
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone...
...Kate badger
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As always a fast reliable service...
...Chris Warburton
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation....
...Ian Lewis
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Arrived in good time, thanks.
Will use you again in the future!...
...Rachel Measures
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...
...Tom Hawthorne
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell...
...Richard Avenell
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive...
...B.Mistry
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