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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Excellent Service
Steve was very helpful in assisting me source the correct part.
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...Joe Gibbs - Catering Equipment & Refrigeration Servi
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress....
...Bob Harley
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Prompt delivery, genuine spare, many thanks...
...David Gee
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you....
...Lee Williams
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob...
...Bob Begley
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Order arrived promptly as promised thanks for great service...
...Alan willis
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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First class service all round and most appreciated. Many thanks....
...B.W.RULE
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more reviews... |
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