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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
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...Emily Phillis
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order....
...Paul McSparron
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Excellent service throughout, no hesitation to recommend to others...
...Stephen Lumb
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Very prompt service excellent communications, very pleased....
...Robin Jukes-Hughes - Mr
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...
...Clive Batchelor
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Excellent, helpful service every time.......
...Design and Technology Services Ltd
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Excellent service and good communication. Product available same day and very competitive....
...Richard Yates
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation....
...ian moore Northcourt Centre
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Goods arrived in good time and well packaged. Thank you....
...John Griggs - JPJN Partners Ltd
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