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Product was exactly as described and dispatched speedily...
...Tessa Yates
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its all OK.
Thank You...
...Olaf Cornehlsen
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Really impressed with the service and speedy dispatch of order! ...
...Gina L. Mason
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you....
...Angus Carmichael
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The order came in sooner than promised so we were pleased with the service...
...Oxford Instruments Plasma Technology
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ...
...MR STEVE TOMLIN
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Very helpful service with useful updates. Able to source difficult to find products....
...Carbennan Cars
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Very helpful in our order and delivery was as stated. ...
...Brian Simmons - Dudley Electrical
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