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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Prompt delivery, kept informed of progress, fair price. Thank you....
...Robert Phillips
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A...
...Martyne Mullar
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service....
...ta Moira Tonna Designs
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fast service , pleasure to deal with...
...paul king
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Great service. Items delivered on time and in good order....
...ARNOLD MABBETT
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected...
...Karen Alexander
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
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...John Pearson
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Excellent price and fast delivery, thank you!!!...
...Ian Parfett
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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more reviews... |
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