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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,...
...Stuart Whitfield
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It arrived on time, and it works.
What more can one ask
Thank you...
...Stewart Orr Sound Services
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
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...JUNE WHITEHOUSE
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Fast shipping great service ...
...Chris Morris
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...
...Alan Downie
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service....
...G Martin
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks...
...Andy Blachford
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Could not fault the service!...
...Richard CastleSmith
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