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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.... ...Anthony Drake
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Good service and quick delivery. No problems at all. commendable. ... ...Phillip John Stocking
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The brushes arrived next morning. Exceptionally quick service. Well done.... ...G A SMITH
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Excellent service and communication throughout the process of the order... ...Kirsty Ellis
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill... ...Gillian Reeves - Ms
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Could be a quicker delivery time.... ...Coherent Scotland Ltd
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.... ...Antony Durrant
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Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future.... ...Mr P Mooney
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more reviews... |
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