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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Excellent service delivered on time, would order again with them....
...jon pullen - J R Pullen
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again....
...Les Green
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Part was in stock easy to purchase online and arrived very quickly, excellent service....
...Russell Kenneth long - Gasplumb Ltd
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too....
...Richard C Shirley
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Thanks forthe delivery - received Sept. 19...
...John Bellairs
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Dear Sir
Exrtemely happy with your service. A delivery date was given, the delivery was made on that date, the driver was very courteous and friendly. All requested items were delivered.
I would use your service again and certainly recommend it.
Regards
Allan Stevenson...
...Allan Stevenson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
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...Ken McGregor
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Great service from you, so thank you...
...James Robinson - Lee Robinson Associates Ltd
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more reviews... |
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