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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Great service will use again
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...John Carruthers
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Everything was fine...
...Mr Timothy Wettone
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
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...Haydn Stanley
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Good product at the best price I could find.
Excellent communication.
Fast delivery...
...Colin Baker
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it...
...Michael Rowlands - Micky Dees
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service....
...peter dutton
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Good value, quick service...
...Stuart Ainslie
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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more reviews... |
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