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Fast shipping great service ... ...Chris Morris
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.... ...Ed Sirett - Make Do
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Excellent service, delivered as promised. Very happy.... ...Ali Akademir
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch... ...Mike Veitch
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ... ...Patricia Girard
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy.... ...Arthur Elliff
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excellent all round, nice price and delivered promptly.
... ...Ian Tomkinson
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ... ...Alison Mitchell
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excellent service,with very quick delivery.highly recommend... ...amy keenan
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more reviews... |
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