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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it... ...Garry Matthews
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again.... ...David Austin
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.... ...Edward Andrew Wyatt
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.... ...Andrew Vogel
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
... ...Henry P Robinson
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thank you for a speedy delivery.we will continue to use yourselves.... ...claire knight
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Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
... ...R Brannan
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Good service, fast response to questions and efficient delivery. Thanks.... ...Stuart Mackrell
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
... ...Kenneth Ambler
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more reviews... |
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