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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...
...Jeremy Cobbold
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
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...Diane Spender
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend. ...
...Shakib Latif
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Great service. Product competitively priced and delivered bang on time....
...Ian Hunter
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth...
...Richard Preuth
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thank you for your service
b.r
laurence zehut...
...LAURENCE ZEHUT - Z.MAMAN LTD
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I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
Thank you....
...Steve Williams
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others....
...Brenda Bell
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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more reviews... |
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