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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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The service and communication was absolutely top notch. Very helpful staff and would definately use again....
...M A Khan
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Could not fault the service!...
...Richard CastleSmith
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges...
...Robert Bridges
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Many thanks for sorting out the problem of delivery....
...Charlie Gregg
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Package arrived in good time - thanks...
...Gordon Parkin
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I am only taking the time to respond to this message due to the professional and efficient manner in which my order was handled. Your telephone receptionist was very helpful and answered all of my questions considering it was a relatively small order.
Its a great service and the price was at least 50% less than I was quoted for a similar product. I will certainly use your services again and would recommend your company to anyone.
Regards
...
...Cusack
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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