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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item. ... ...Edmund Lusk
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Hi, Many thanks,, excellent service.
L payne... ...Payne and Watkins Ltd
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Very helpful to urgently find and deliver a part.... ...Michael Boden
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell... ...Mrs Helen Lynn Mitchell
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals... ...Mrs Norah Powell
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.... ...Frances Burt
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Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again ... ...Leeva Plumbing
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Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
Thank You... ...LESLEY HAMER
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Item arrived promptly and as ordered.... ...A C Fergusson
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.... ...Ian Tate
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