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Arrived on time. No problems.... ...David Hamilton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.... ...Paul Beardmore
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ... ...Guy Greenwell
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)... ...mrs janette kirkpatrick - calmac developments ltd
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Goods arrived ahead of schedule - emails not.... ...James Breeton
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thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h.... ...howard john whitney
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.... ...Kevin Hooley - Unicorn metals ltd
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
... ...Jonathan Atkins
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Excellent customer service
Quality item
Quick delivery... ...Scott Hughes
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more reviews... |
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