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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed....
...Timothy Hayton
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service....
...Hazel Stock
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again....
...Norman Dickinson
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Very good communication. Delivery worked a treat. Excellent service....
...Sharon Harton
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks....
...Nannette Innocenti
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Slower delivery than competitOrd but more attractive price...
...Paul McFadyen
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub...
...Alan Spencer
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again....
...David Gough
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Very good service and no complaints-thank you....
...Rufus Moore
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