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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Excellent, quick service....
...Keith Montague
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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Great service, price and quick delivery, thank you!...
...Thomas Hills
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Very good service , saved a lot of time searching parts...
...paul coster - Mr
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Very helpful in our order and delivery was as stated. ...
...Brian Simmons - Dudley Electrical
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Delivered the day you said excellent service.
Ray Ward...
...Ray Ward
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!...
...Jim Miller
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friendly , helpful service,good communications...would highly recommend,many thanks ...
...michael moore
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more reviews... |
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