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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again!...
...Darren Emmerton
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Great price and delivered promptly on the allotted date. ...
...David coe
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no problems. excellent service....
...r pattinson
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks...
...GARY F MASSON
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much...
...steven - s j wells
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery...
...Kenneth Roulstone
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The taps arrived as promised and the quality appears good.
Frank Webb...
...Frank Webb
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much...
...Andrew Bates
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Super experience...
...Ran Hergotch
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more reviews... |
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