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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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EXCELLENT SERVICE, WOULD USE YOU AGAIN....
...Sonny Patnaik
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again....
...p richardson
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future....
...John Carnall
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Good price and excellent service ...
...Dougie Skinner
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly....
...N K Varma
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Good service, Very fast delivery, Thank you...
...Xtrac ltd
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Brilliant service. Very well packaged....
...sabrina allybokus
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Very helpful and excellent service- many thanks
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...Martin Downes
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