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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended....
...Derek Hoyle
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Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ...
...Christine Missenden
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ...
...Peter Barrow
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
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...John Bain
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back......
...Mark Lancy
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Received order as promied on time.Would use you again...
...Martin Needle
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...
...David Butt
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Excellent service really efficient will use you again. Neil ...
...Neil Purdue
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Many thanks for your prompt and efficient service.
John.
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...JOHN BRAITHWAITE
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