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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.... ...Sonia Weston
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again.... ...Anthony Lelli - Swalcliffe park school
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Goods received in good time, will use this supplier again. ... ...Kamran mallick
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd... ...Brompton Plumbing
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ... ...kevin maguire
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Excellent price - prompt delivery - you siad what you would do and did it. Well done!... ...Eric Pavyer welwyn.org.uk
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Part urgently required on next day delivery, staff incredibly helpful and pleasant to deal with, sourced the part quickly and it arrived next day as requested. Thank you so much got us out of a real hole!!!... ...ADR Heating
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.... ...Alexander George Todd
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again.... ...Mark Day
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