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Excellent service and good communication. Product available same day and very competitive....
...Richard Yates
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you....
...Roberta Pyart
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received....
...John Hughes
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Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks. ...
...Fran Livingstone
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
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...Paul Parry
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall...
...Bob Cuthbertson www.esp.co.uk
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks....
...debra j shann
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
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...Mrs Daphne Payne
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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