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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Good prices, delivery & order communications.
Difficult website especially when searching for products....
...James Gray
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Very easy to order, fast delivery and very clear information throughout....
...nationwide platforms
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Great price and received the following day, will use again!...
...Michael Downes - Bower and Child Ltd
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you...
...Presbytery Guest House
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
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...Andy
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Excellent service, fast delivery and great item. Thanks...
...vivian bradley - TTR Joinery
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Good price and very good service quick delivery
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...Steven parvin
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Part arrived OK, Thanks...
...P Brereton
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more reviews... |
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