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From order to delivery and quality of goods, everything went as smooth as a babys bum....
...Allen Dodd
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss....
...chris meadows
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Good communications during order process goods arrived at stated time overall good service....
...Neil Keeler
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Very good service once again, good communication, prompt delivery, many thanks....
...RDW Plumbing
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
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...margaret jones
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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Very pleased with the sevice and the staff as all we very helpful !...
...Stortford tiling and marble ltd
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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