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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.... ...Martin Vince
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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Order delivered as per instructions received, exactly as ordered. Thank you.... ...Rev Graham Morgan
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Christine
I picked up my parts today, thank all the team for there help... ...Trevor Weavers
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more... ...Peter Carter
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you!... ...Claire Higgins
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order delivered correctly and promptly. Thanks... ...Anthony Harris
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good prompt service, thankyou, peter... ...Mistral Yachts Ltd
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ... ...GASFLOW PLUMBING AND HEATING
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The service was brilliant and the staff so helpful. ... ...Wendy scott
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more reviews... |
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