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Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business... ...Toni donati
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you.... ...S T Paterson
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks.... ...Ian Dixon
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Materials arrived at the right place at the right time at the right price
what more could be asked for... ...Richard Kirton
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Item deliverd quickly. Totally happy with it.... ...Jack Wong
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Excellent web site and excellent service, delivered on time will def use again... ...Pauline Williams
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Very happy with the product and delivery thankyou... ...Linda Black
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful.... ...Victor Harker
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.... ...Alpin MacGregor
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