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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time....
...Mavji Bhulia
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Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th...
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From order to delivery and quality of goods, everything went as smooth as a babys bum....
...Allen Dodd
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...
...Grant S Campbell
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Great company - fast and efficient would certainly use again....
...Trevor Rendall
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A...
...Martyne Mullar
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ...
...Nick Fulcher
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding....
...Neil Parsons
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The part arrived promptly and was a good price. ...
...Nigel Daish - SE
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