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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future....
...James McIntyre
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What an excellent service!...
...Linda Bladon
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Great service and wonderful communications. Fast and free delivery....
...David Jackson-Hulme
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Many thanks for an excellent service as always....
...Gavin Hall
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Product as described, waited a short time for delivery but well worth it for the price. Would use again....
...M Worrall
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...
...Martin Land
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Very pleased with the sevice and the staff as all we very helpful !...
...Stortford tiling and marble ltd
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prompt delivery and a competitive price.would recommend to others...
...geoff vaughan
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Efficient service, thank you...
...Christine Downing
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more reviews... |
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