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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...
...fiona atkinson
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Good communications during order process goods arrived at stated time overall good service....
...Neil Keeler
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Very happy with the whole process. Many thanks....
...Paul Hillman
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The item arrived next day - great service...
...Trevor Owen
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend....
...Ian Tyerman
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Thank you for my parts and thank you for delivering them so quickly....
...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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Quick & easy transaction...
...John Maclean
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Excellent, kept me informed, would recommend...
...Sean Garton - Paragon Management Services
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