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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!... ...R beesting
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Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James... ...James Mcgarry
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Just as advertised good job... ...Paul Milligan
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ... ...Lorraine Young
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Very nice and sturdy unit with nice deep sink now fitted, but ... rather difficult to fit as:
a holes for plug and tap were not flat, so lots of silicone required to make neat and watertight
b only a hole on one side of the sink to secure to wall - could do with one on both sides to hold it stable
c no levelling adjusters provided on cabinet, and made unnecessarily complicated to level by having 5 fixed feet on it.
I would not buy this if I was getting someone else to fit, as they would not be able to fit it very well in the time they had allocated to the job.
Also think twice before buying a ready-assembled vanity unit if the pipework means you need to cut away the back at all - it is quite awkward to get at once assembled, whereas the parts of a self-assembly one can easily be cut o... ...Simon Goddard
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
... ...Paul Harper
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ... ...dennis curley
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ... ...Frank Neale
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
... ...Janet Doohan
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ... ...Jim McCarron - Nichol McKay Ltd
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