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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!...
...Leandi Roelofse
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub....
...Tom Heath
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!...
...S Grimsley
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result....
...Philip Taylor
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good service and price
would use again and recommend
thanks...
...Mark Jenks
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ...
...Richard William Holborow
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Best price on the net for the items I wanted and super fast delivery.
Whats not to like...
...Pam Copplestone
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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more reviews... |
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