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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron... ...Mr David I Barron
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product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen... ...STEPHEN BROWN
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ... ...Peter Clark
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thank you for a speedy and efficient service, My filters are working perfectly... ...Julie Partridge
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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You have a great service and offer very reasonable prices on hard-to-find items.... ...Amadi Cisse
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ... ...James Cole
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.... ...Mr.I.M.Hutton
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1 st Class service
many thanks... ...G Heywood
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
... ...Stewart Anderton
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more reviews... |
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