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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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Great service, fully communicative during delayed out of stock order, which is very important. great product....
...Duncan
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Great service, great price. Would definitely recommend....
...Andrew Ogilvie
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush....
...Robin Turner
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The online system was easy to use and the order came within 2 days - great service 😁...
...J M Whittam
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them....
...Christopher Sarjant
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thank you
you found it when others could not find last in country
made job better ...
...steven john lawrence - Steven lawrence plumbing services L
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Excellent service and prompt delivery...
...TSC Ltd
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered....
...WILLIAM REGAN
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