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The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason... ...Richard Mason
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What an excellent service!... ...Linda Bladon
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you.... ...S T Paterson
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!... ...Mr. Bali Jhalli
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I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again.... ...Mike Tattum - Mr
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!... ...Richard Stevens
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.... ...Fiona Laing
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Great service. Arrived on time. No hussle.... ...Basel Abbas
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Brilliant service, thank you. Robin... ...Robin Bass
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more reviews... |
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