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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Good communication. Appreciated....
...George Brown
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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John...
...john bradford
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery...
...Peter Brown
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company...
...Elizabeth rodgerson
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great customer service and communication. Competitive prices too....
...Charles Nicholls
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First Class Service!!!!!!!!!!
Thank you....
...Kevin Meayers
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ...
...Steve
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!...
...Philip Purves
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