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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised....
...Malcolm Hearn
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks...
...Fiona Tamplin
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Great easy to use service 👍👍...
...Graham Storey
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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thanks very much. As usual very helpful and excellent service
cheers
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...jeremy
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
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...Nigel Morley
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub...
...Alan Spencer
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !...
...Claire Greengrass
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fast delivery,basin arrived in good condition,so all pleased here thanks....
...BRIAN MILNE
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