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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.... ...Antony Durrant
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.... ...michael dennis
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Excellent service throughout.... ...David Fursland
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Great communication throughout the transaction. Will use again... ...keith russell
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Order processed very quickly and great communication about my order. Arrived within the week, good service!... ...Paul Johnston
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars... ...Seven Dials Club
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i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks... ...colin grigg
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Great price. Fast dispatch and delivery by UPS. Faultless!!!... ...Will Ball
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !... ...Annie Meadows
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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