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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful....
...Victor Harker
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks....
...Ian Rae
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter...
...PETER BARRETT
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Very good, fast service. Order delivered next day.
Only one note: a professional looking invoice in PDF format would be better than the simple e-mail invoice
------------- ------------------------- ------------------------- ----------------
Hello
If you login to your account then goto "my orders" click on the order you need details of and you will find a print invoice link which is just what I think your looking for.
Regards
MyTub...
...Bucks Gas Solutions
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!...
...C. EVANS
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item arrived,when unpacked found minor defects ,still waiting for replacement.
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Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
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...Neil Watling
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Very good service, prompt delivery....
...Caverhill Cottages
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Really good and received in plenty of time as needed.
Would use again if needed :...
...AFM Ltd
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues...
...harveyheating
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